Payment methods

Bancontact

Ticketmaster.be accepts payments by Bancontact card, by the Payconiq by Bancontact-app or by your bank app.

If you opt to pay by Bancontact card, you should enter your card number and its expiration date. This will allow you to proceed with your payment within the framework of your trusted bank environment.
The payment is fast and safe. In order to provide maximum data protection, we use 3D-Secure authentication for all payments by Bancontact. Click here for more detailed information.

If you opt to pay by the Payconiq by Bancontact-app, or by your own bank app from a desktop computer, you will be guided to the payment page. A QR code will be generated that you need to scan using the app. Mobile payments require the opening of the app.

Credit card / Debit card

Ticketmaster.be accepts Visa, Mastercard, American Express and Maestro.

Enter your card’s number, security code and date of expiration. In order to provide maximum data protection, we may use 3D-Secure authentication for some of these payments. Click here for more information on 3D-secure.

PayPal

When you choose to pay using PayPal, you will be guided to PayPal’s website. You can then execute the payment by means of your PayPal account.

iDeal

This method of payment is available to anyone with a valid Dutch bank card. You will be guided to your bank’s website, to execute your paymentin a safe and timely way.

Ticketmaster Gift Card

When you opt for a payment by Gift Card, you should enter the 16-digit Gift Card number, together with the a 3-digit security code. If the value of the Gift Card does not cover the total cost, a second Gift Card may be used, with a maximum of 4. It is also possible to pay the difference using one of our other payment options.

Bank transfer

When you come tot he end of your reservation, a confirmation page will feature the information needed to pay by bank transfer. The same information will also be sent to you by email. You will see our bank account information (IBAN/Swift format), your order number that doubles as payment communication, and the total amount you need to tranfer into our account.

The transfer needs to be finalized within 5 working days. Failure to make the payment within that period will result in the cancellation of your reservation.

Your tickets will be made available to you as soon as the bank transfer is processed.

Careful!

We no longer offer the possibility to pay by bank transfer when the event is fewer than 16 calendar days away.
We regret to announce that the option to pay by bank transfer is not available for every event that is on sale at Ticketmaster.
We do not send payment slips by post. All payment instructions are sent by email.

FAQ

How can I pay at Ticketmaster.be?

You can use a credit card (Mastercard, Visa or American Express), Bancontact (App and card), PayPal, Ticketmaster Gift Cards, iDeal or a bank transfer.

Does Ticketmaster.be provide a safe payment environment?

Yes. For our online card payments we use 3DS 2.0, designed to counter fraud and to facilitate genuine transactions. The Payconiq by Bancontact app, PayPal and iDeal also live up tot he highest standards in fraud prevention.

Does Ticketmaster.be accept Gift Cards as a method of payment?

Yes, we offer the Ticketmaster Gift Card. You may purchase our Gift Cards in all Belgian MediaMarkt shops, or online through ticketmaster.be/giftcards.

When will my tickets be sent?

If you have opted for eTicket, you will receive your tickets in your mailbox upon receipt and confirmation of your payment. Your eTickets are at any time available in "My account" (ticketmaster.be/myAccount).

If you have elected to receive your tickets by post, they will be sent to the postal address in your customer account after receipt and confirmation of your payment. There may be a specific delivery time assigned to some events. In those cases details will be communicated on our website.

Can I track the status of my order?

You can track the status of your order only when your tickets are sent by registered mail.

You should contact the post office with the barcode our customer service can provide

Click here for the complete payment and expedition FAQ.